Termos and conditionos

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Why have these Terms and Conditions?

These Terms and Conditions accompany Your Legal Services Agreement (that is, Your contract). These Terms and Conditions give more details rules to the Legal Services Agreement between You and the Law Office.

What is the reason for the Agreement?

The Legal Services Agreement is a contract between You and Southam Law LLC. In this You are giving the Law Office power of attorney. This gives the Law Office the power and authority to act (or decline to act) in any way that You could act (or decline to act) in order to fulfill the services noted above. The Law Office will work through its attorney(s) to complete the work noted in the contract.

How long will the Agreement last?

Your contract enters into force when You sign it and return it to the Law Office. The contract will continue to have effect and the Law Office will continue to provide services until immigration officials approve Your application or case, until immigration officials deny Your application or case, until one year after the first immigration interview in Your case, or until either You or the Law Office suspends services, whichever is earliest.

How should I communicate with the Law Office?

This is a business relationship between You and the Law Office that will last for some time. The Law Office balances several cases at a time, and Law Office staff are often in meetings, at immigration offices, working from home, etc. For the best communication, the Law Office encourages you to use email. Please give the Law Office 48 business hours to reply to messages. If you have an emergency, please text the Law Office for a faster response. Please give the Law Office 1-2 weeks after returning documents or questionnaires. or business communications, the Law Office asks to you These guidelines will help You and the Law Office stay in good communication during this times.

What are other important points about communication?

In the Agreement, You agree to accept electronic communication from the Law Office in the form of emails, texts, and/or shared cloud-based folders. The Law Office’s email and cloud storage provider encrypts data for transmission and further requires two-factor authentication for login purposes. You are encouraged to use services that provide similar encryption. These steps help to ensure the privacy of communications between You and the Law Office. You also agree to allow the Law Office to sign you up for electronic distribution lists, such as MailChimp or a similar service.


What rights do You have?

You have the right to suspend services at any time. You have the right to obtain an electronic copy of your file from the Law Office for free or a paper copy for a small fee. You have the right to communicate freely and confidentially with the Law Office. All information You share with the Law Office is private and confidential.

What rights does the Law Office have?

The Law Office has the right to suspend services if You do not pay the fees for services. The Law Office also has the right to suspend services if You do not provide information or documents, if the Law Office learns You have provided false information or documents, or if You hide information or do not cooperate with the Law Office’s requests. The Law Office also has the right to suspend services if You do not update contact information, if You do not respond to communications from the Law Office in a reasonable time or for any other, reason permitted by the Illinois Rules of Professional Conduct. The Law Office also has the right to suspend services if the Law Office closes or merges with another law office.

What happens if You or the Law Office suspends services?

If either You or the Law Office suspends services, You agree to pay the Law Office an amount equal to $250 per hour for time already worked on your case; the Law Office will provide details of services and a total amount due. If the Law Office suspends services, the Law Office will take appropriate steps to ensure that Your interests are protected, including ensuring that You do not miss any immigration deadlines and are aware of alternative attorneys. If the Law Office suspends services, the Law Office will notify You in writing at Your last known postal and email addresses.

Can the Law Office guarantee an approval?

The Law Office offers no guarantees. The Law Office will use the best efforts and practices to achieve Your goals. However, the Law Office cannot make any guarantee of success or any other outcome. Only immigration officials have this power.

What happens if there is a schedule conflict?

The Law Office will make every effort to avoid schedule conflicts, but sometimes schedule conflicts are unavoidable. If immigration schedules a key event at a time when Keith Southam cannot attend, the Law Office will seek guidance from You. You could chose to reschedule the event, to attend the event alone, or to attend the event with a substitute attorney. If You attend the event alone or if You select a substitute attorney, the Law Office will refund or discount an appropriate sum (based on completed/outstanding work) to you. If the Law Office selects a substitute attorney, the Law Office will pay that attorney directly.

What happens if my spouse or my employer or my employee disagree on what to do?

If the Law Office is representing two persons in Your case or an employer and an employee, You should consider this point. At this time, because both parties have the same goal, the Law Office is confident that it can provide these services. However, if Your goals stop being the same, the Law Office cannot continue to represent You both. In such a situation, the Law Office will suspend services pending guidance from You. The Law Office does not represent any other persons or entities.

What happens if we disagree about the Agreement?

Your Agreement and these Terms and Conditions are the entire agreement between You and the Law Office. Emails, phone calls, or other communication may explain details of this Agreement and Terms and Conditions, but if there is a disagreement, only the Agreement and the Terms and Conditions explain how to settle the disagreement. If necessary, Your Agreement and these Terms and Conditions will be interpreted according to the laws of the State of Illinois. You agree that any lawsuits about Your Contract or these Terms and Conditions will be brought in the Circuit Court of Cook County, sitting in the City of Chicago. Lastly, if any portion of Your Contract or these Terms and Conditions is unenforceable for any reason, the remaining portions will remain fully enforceable.

What happens if Your payment is rejected or You do not pay?

If a check that You submit is returned for insufficient funds (“bounced”), You agree to pay any fees that result. If You do not pay fees as described in Your Contract the Law Office reserves the right to submit Your account to a collections agency and or to begin a legal collections process; You agree to pay any collection fees, legal fees, or court costs that result.

What if You disagree with this version of the Terms and Conditions?

These Terms and Conditions are effective as of January 1, 2021. If You feel that this version of the Terms and Conditions conflicts with Your Contract as it was signed, the Law Office is happy to provide prior versions of Terms and Conditions on request.

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